FAQ

The entire booking amount is charged when you book, but you can cancel up to 15 days before arrival for a full refund (minus the booking fee: 2,4% for European cards, 2.9% for non-European cards) Within 15 days of your booking we can not refund any of the booking amount. The total booking fee includes a 25% tax fee - this fee is included before confirming the booking. We accept: Cash, VIPPS, VISA, VISA Electron, mastercard, Maestro, AMEX Refunds can take between 5 - 20 days to appear on your banking statement, depending on your bank and holidays etc

Choose between our 3 insurance packages, (the basic package is included in the rental price) (our other packages can be booked and paid for at check-in and is not included in the booking fee. The package is possible to change at check in if you want another insurance package) BASIC package (included in your rental): 7500,- NOK self-risk fee, security deposit; 7500,- NOK OOPS package; 5000,- NOK self-risk fee, 190 NOK pr day. security deposit; 5000,- NOK WELL, WELL I DON'T CARE package; 0,- NOK self-risk fee, 290 NOK pr day. Security deposit; 3000,- *The return of your security deposit can take up to 6 weeks. Unfortunately, we have no influence on this, as it is a processing period set by the respective credit institutions, and we ask for your patience. *Damage resulting from vandalism, use of force or incorrect operation (e.g. wrong fueling), is not included in the self-risk fee and will be charged based on damage costs. *Forgetting to refuel before check-out, breaking equipment in the car, or late returns will all be deducted from the security deposit. *If a damage occurs while you are renting the car, your deposit will be witheld until the damage has been looked at at a repair shop and we know the cost of the repair. If the repair exceeds your self risk fee, you will not be deducted more than the security deposit. TOLLS: There are no tolls in Lofoten.

Our cars include 1000 km of free milage. After that there is an additional 5 kr pr kilometre you drive.

You can email us on liasrentalcars@gmail.com or via whatsapp; +4799494080

Check in is after 14:00 and check out before 12:00. You can arrive for check in at any time after 14:00. If our office is closed, a key will be left for you with instructions sent via email or phone.

Here we will help you with details on how to get to Lofoten and to us here in Svolvær. (read about bus options at the bottom, and boat access further down) Our address is Vorsetøyveien 18, 8300 Svolvær. https://goo.gl/maps/8BqjLviMszUKAFF29 Flight options: Easiest and fastes way is to fly to Svolvær airport (SVJ) you can catch a direct flight from Oslo (OSL) to Svolvær or fly to Bodø (BOO) and then to Svolvær - these flights are usually the most expensive, and are operated by www.wideroe.no Second best option is flying to Leknes (LKN), 1 hour away from us by bus or car. You can reach Leknes directly from Oslo or via Bodø with www.wideroe.no Third alternative (THIS IS USUALLY THE CHEAPEST OPTION) is a flight to Evenes (EVE). Evenes is reachable from Oslo, Stockholm (ARN) and many other desinations, and has many airlines porting, so usually many options and the cheapest options. From Evenes you can catch a 3 hour bus to Lofoten and Svolvær. Airlines flying to Evenes are: www.norwegian.no www.sas.no www.wideroe.no www.wizzair.com Fourth alternativ is a flight to Tromsø (TOS) but this is a complicated commute to Lofoten, and takes about 6-7 hours by bus, including changing busses a few times. Schedule from Tromsø to Lofoten can be checked here: https://177nordland.no/ Boat connections: Here are 3 options getting to Lofoten by boat: Best option: Flying to Bodø and catching "hurtigbåten" from Bodø to Svolvær. Takes about 3,5 hours. You can check the schedules here: https://booking.reisnordland.no/webshop/#/reise Option 2: Hurtigruten which departs from all major harbours in Norway and ports in Svolvær. Check the schedules here: https://www.hurtigruten.no/havn-til-havn/ Option 3: The ferry from Bodø to Moskenes, followed by a busride from Moskenes to Svolvær. Check the schedules here: https://177nordland.no/ac/reiseplanlegger Bus connections: - there are 2 options going to and from Evenes 1: The airport bus (this is the best option) The airport bus corresponds with most flights into Evenes, and takes you directly to Svolvær, and only a 5 minute walk from the bus station to our office. The schedule can be checked here: www.flybussen.no 2. The local bus also takes you to and from the airport, but takes a little longer. You can check the schedule here: www.177nordland.no or www.reisnordland.com *If the information above is incorrect or is difficult to understand or work with, please let us know, and we can be helpful in planning your travel to Lofoten - we try to update this information as often as we can.

If you experience car troubles, we have deals with roadservice companies that will pick up the car. If this occours we will replace the car or give you a refund for the days/hours you are without the car.

Our cars require a license B to be driven. Our age limit is 18 years.